Privacy policy

Privacy Policy for SIA "The Sumiyaki Way Limited"

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.sumiyakiway.com (the “Site”).

1. Contact Information and Data Controller

SIA "The Sumiyaki Way Limited" is the data controller for your personal information.

Legal Address: Vaidavas iela 2 k-1-3, Rīga, LV-1084, Latvia Registration Number: 40203599233  Email: info@sumiyakiway.com or Support@sumiyakiway.com

2. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). We refer to this information as “Order Information.”

3. How We Use Your Personal Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

  • Communicate with you.
  • Screen our orders for potential risk or fraud.
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services (wholesale of coffee, tea, cocoa, and spices ).

4. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • We use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here: [https://www.shopify.com/in/legal/privacy].
  • We may share your information with shipping carriers to deliver your order.
  • We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

5. Your Rights (GDPR/CCPA)

As a Latvian company operating within the EU, we comply with the General Data Protection Regulation (GDPR). If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information above.